Building Healthcare E-Commerce Platform Like Healthians: Benefits & Features

As per Inc42, the Indian healthcare market is predicted to reach $21 billion by 2025. The preventive healthcare is estimated to touch $170 billion by 2025.

These stats prove that the pandemic has exponentially increased the importance of quality healthcare. Especially in a country with over 1.3 billion people, facilitating healthcare en-masse would be a tedious task. This brings us to the most important point – the demand for technology-enabled solutions is only going to witness an upward trajectory.

There are more than 288 funded healthcare startups in India. Gurgaon-based Healthians is the latest healthtech startup in talks to raise $54 million from Trifecta Capital, WestBridge Capital, Konark Trust and MMPL at a valuation of $300 million.

Here’s how the eCommerce platform Healthians functions

Backed by cricketer Yuvraj Singh, Healthians is a technology-driven eCommerce platform offering healthcare services such as rapid PCR testing for Covid-19, pathology testing, consultation for screening, monitoring and check-ups. Bringing healthcare diagnosis to the doorstep of every Indian is what makes Healthians the best healthcare eCommerce platform in India.

The startup was launched in 2013 by serial entrepreneur Deepak Sahni. The company offers home collection of samples for testing and diagnosis ranging from allergies to Covid-19. It is present in 85 cities and raised the last round of $12 million in funding in November 2019.

Building your startups’ healthcare eCommerce platform

Here are the benefits of building an eCommerce platform for your healthcare startup:

• Expanded areas of service
• Delivering treatment to home-bound patients
• Direct to consumer (D2C) sales channel
• Increased convenience and accessibility for users
• Improved patient engagement using telemedicine, virtual assistants and 24/7 monitoring
• Lower operational cost

Now that you know the benefits of healthcare eCommerce websites, let’s see the key features you should look for in an online healthcare telemedicine software.

Key features of custom eCommerce healthcare platform

Secure user log-in

A multi-factor authentication using social media, email, or contact number allows for secure log-in. This is one of the main features of eCommerce healthcare software.

Audio and video-enabled communication

Today, most healthcare software, websites and apps offer interactive audio and video conferencing modules for doctors to diagnose and treat patients remotely.

This is a critical factor in delivering remote counselling as the patient feels assured that his/her symptoms are identified accurately by the physician.

Remote scheduling of appointments

During the pandemic we saw healthcare facilities running out of hospital beds. In circumstances that demand a high volume of patient bookings, planning and scheduling appointments become critical for hospitals.

The custom healthcare software platform should allow patients to schedule their appointments remotely. This cuts down the time they would otherwise spend in the waiting room. It also helps doctors and the medical staff to manage their activities more efficiently.

Patient history management and analysis

Advanced healthcare eCommerce platforms allow users to manage their historical data right within the website/app. This information is accessible to doctors and healthcare providers so that they can understand the case better and provide effective treatment.

Remote lab test scheduling

Similar to Healthians eCommerce healthcare website, users should be able to seamlessly order lab tests from the nearest center.

Online payments

For all the services your users’ avail through your organization’s healthcare platform, be it telemedicine app, telehealth app development, Healthcare Mobile App Development, remote patient monitoring platform or custom software – the feature of making payments online is a must-have. Patients and users can choose their preferred mode of payment, ranging from digital wallets, net banking to credit, debit and visa cards.

Ratings and reviews

Patients can choose a trustworthy physician or medical services based on the ratings and reviews visible on the platform.

Reminders and alerts

If you want to ensure that your patients are not missing out on their appointments, your custom healthcare app can send real-time notifications.

If you are looking to bring your healthcare business online, you should be looking for a custom healthcare development agency to fulfil the task.

Also Read : Benefits of Remote Patient Monitoring

Let’s see why you should outsource your healthcare eCommerce software development.

The benefits of outsourcing healthcare software development to Knovator Technologies include:

Economical and efficient

When you collaborate with an offshore company for custom software healthcare development, you save on the investment cost of developing the application infrastructure, cost of hiring developers, their training and also on deployment charges.

Access to expert software developers

Outsourcing software development in healthcare ensures that expert software developers, web and app developers, UX/UI designers and engineers deliver exceptional results.

Flexible team

Each project has unique requirements and hiring, setting up the infrastructure and the technical team is a costly process. Outsourcing custom medical software development gives you the liberty to scale up or down your resources.

MVP development strategy

When the best healthcare developers from Knovator Technologies develop your application, the outcome is superior, user-friendly and intuitive. Your time to market will be reduced and the MVP helps you gather user feedback.

Improved results

You don’t have to burden yourself and your team with multiple rounds of briefings when you recruit healthcare software developers from Knovator Technologies. Our developers are well ahead of the game when it comes to using the latest technologies and tools for custom software development.

Summing it up

Healthcare companies like Healthians are constantly upping their game and evolving. If you are looking to outsource your healthcare software development, look no further than Knovator Technologies. Custom software in the eCommerce healthcare and telemedicine segment will dramatically reduce costs and expand your reach across geographies.