The healthcare industry has seen an unprecedented shift towards remote healthcare solutions, mainly due to the COVID-19 outspread. The client wanted to leverage this by developing an efficient healthcare solution to offer patients the convenience of seeking remote consultations from physicians.
About Telehealer
Revolutionizing Healthcare With Remote Patient Monitoring Devices And Secure Video Visits
Telehealer
Industry
Healthcare
Company Size
10-50 Employee
Service We Provide
Problem Statement Of The Client
The client faced difficulty in maintaining and managing vital patient data and wanted us to create a behavioral health integration with a Chronic Care Management (CCM) to address their challenge.
Lack Of Seamless Integration
The client found it difficult to integrate remote patient monitoring devices like blood pressure monitors, pulse oximeters, weighing scales, thermometers, and glucometers into their platform in real-time. This made it difficult for them to provide any type of consultation accordingly.
Physician-Patient Communication
The client wanted us to address the inability to connect with patients for routine appointments over secure video visits, difficulty in collecting patient vitals through remote patient monitoring, lack of video archives and auto-scribe capabilities with our solution.
Patient Experience
The client also wanted to address the challenge of limited options available for patients to receive timely care at a lower cost, lack of automatic reminders for patients to measure vitals, and increased emergency room visits and hospital stays.
The Process
We followed a three-step process to thoroughly understand the challenges being faced by the client before building a custom solution.
Research
We conducted a thorough market analysis to gain insight into existing telemedicine platforms, their features, and their limitations. We also brainstormed with the client to et further insights into the features they wanted us to interate within the platform.
Mockups
The second phase involved creating mockups of the platform. We used this time to define te platform’s features, functionalities, and aesthetics after getting a clarity on the platform’s requirements. We also sent these mockups to the client for their approval.
Development and Launch
Through close collaboration with the client, we rigorously tested and monitored the solution, promptly resolving any issues. This ensured a smooth transition, successful deployment, and a seamless user experience, resulting in a highly satisfactory outcome.
Technologies Used
Utilizing cutting-edge technologies, our team developed a high-performance platform for the client. Prioritizing user-friendly interfaces and seamless functionality, we successfully transformed their patient data management process. The outcome was streamlined operations, heightened customer satisfaction, and enhanced overall efficiency, showcasing the impactful integration of multiple technologies.
React
We leveraged React, a widely adopted JavaScript library, to develop the web-based user interface for our telemedicine platform, allowing us to introduce complex features while building interactive and seamless user interfaces for an enhanced telemedicine experience.
Laravel
Laravel is a PHP framework used for web development. It provides various tools and features to make building web applications faster and easier. We used Laravel as the framework for the platform, ensuring a robust backend capable of handling huge traffic.
Android
Android is a well-known operating system developed by Google for mobile devices. We used Android to develop the mobile app for the telemedicine platform, allowing patients to access the platform from their mobile devices anytime anywhere.
Node.js
To power the backend of our telemedicine platform, we utilized Node.js, a robust JavaScript runtime. Its event-driven architecture and extensive library ecosystem enabled efficient server-side development, facilitating smooth data flow and real-time communication for seamless user experiences.
MongoDB
For reliable and scalable data storage, we incorporated MongoDB, a NoSQL database. Its flexible document-based structure accommodated complex medical data, ensuring efficient data management and retrieval, while offering high availability and seamless scalability to support our platform’s growth.
iOS
To cater to the client’s users on Apple devices, we developed a dedicated iOS application for our telemedicine platform. Leveraging Swift, we designed a user-friendly interface and integrated essential features, enabling patients and healthcare providers to connect seamlessly and access the platform’s services conveniently on their iPhones and iPads.
The Solution
Our platform is designed to tackle the complexities of managing behavioral health integration and chronic care management services. It provides a comprehensive solution encompassing all essential features and functionalities required to effectively address these challenges and streamline the delivery of these critical healthcare services.
Seamless Integration
We prioritized compatibility and seamless integration with remote patient monitoring devices such as blood pressure monitors, pulse oximeters, weighing scales, thermometers, and glucometers within the platform. This enabled physicians to effortlessly monitor the real-time health status of their students, facilitating prompt and informed healthcare decisions for personalized care and improved student well-being.
Physician-Patient Communication
Our platform facilitates secure video visits, enabling physicians to connect with patients for routine appointments. It also includes remote patient monitoring to collect vital information. Additionally, the platform offers features such as video archives, speech recognition transcription, and auto-scribe capabilities, enhancing the overall functionality and convenience for healthcare professionals and patients alike.
Patient Experience
The impact of our platform on end users’ lives is evident through the staggering number of 2,35,000 vital measurements recorded thus far. This robust data collection showcases the platform’s effectiveness in promoting proactive healthcare monitoring, empowering individuals to track and manage their health more effectively.
Key Results
Our platform helped the client to get a total of 5,915 sign-ups and 520 subscribers till date. It has proven extremely effective even for the patients connsidering the 2,35,000 vital measurements so far.
Accepted By The End Users
The widespread acceptance of our platform is evident through the significant number of users who have embraced it. With a total of 5,915 individuals having already signed up, the growing user base is a testament to the platform’s appeal and value, demonstrating its positive reception and impact on the target audience.
Positive Market Reception
Our assistance has resulted in a significant revenue boost for the client, exemplified by the impressive number of 520 subscribers achieved on the platform. This substantial increase in subscribers highlights the growing popularity and success of the client’s offerings, indicating a strong financial impact and positive market reception.
Operational Efficiency
The impact of our platform on end users’ lives is evident through the staggering number of 2,35,000 vital measurements recorded thus far. This robust data collection showcases the platform’s effectiveness in promoting proactive healthcare monitoring, empowering individuals to track and manage their health more effectively.
