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Revolutionizing Patient Care:
Journey to Digital Transformation with Knovator

This case study outlines how Knovator helped the client reduce the time and cost of frequent visits for essential medical services among elderly patients. By implementing an electronic health record (EHR) integration system, patients and doctors could manage medical histories more efficiently.



Company Size

10-50 Employee

Problem statement of the client

The client found out that elderly people need to frequently visit clinics and hospitals to seek consultation. Multiple visits result in multiple prescriptions which are tough to maintain. The Client wanted to address this problem and make the patients’ lives easier.

Accessibility Problems

Being a traditional health care provider, the client relied on manual, paper-based systems for record-keeping and communication, which can be inefficient and prone to errors, at times even leading to miscommunication and lapses in patient care.

Low Patient Engagement

Engaging patients in their own healthcare was a challenge. Patient care includes educating patients about their health, ensuring they adhere to treatment plans, and promoting preventive health measures. The client strugled to monitor all of this in real time.

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The Process

We used a three-step process to understand, evaluate, and resolve the problems faced by the client by developing an EHR or EMR integration system while maintaining seamless communication and utmost transparency.

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Our team too a deep dive to evaluate the client’s challenges, business model, and future goals. We compiled a comprehensive list of issues plaguing other key health care providers, which guided us in formulating appropriate solutions.

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Armed with a clear understanding of the client’s needs, our team created mock-ups dedicated to solvin the problems. Our objective was to secure the client’s approval on these preliminary designs and gather their feedback for further refinement.

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Development and Launch

Lastly, we used the HL7 protocol to implement the EHR and EMR. It ensured that the EHR and EMR systems were seamlessly integrated, enabling the client to access patient information quickly with a decreased likelihood of errors.


Our team used React for the front end and Laravel for the back-end development of the EHR or EMR integration system. These technologies provided a user-friendly interface and ensured efficient communication between the systems.


React is a popular JavaScript library for UI development, employing a declarative approach for code maintenance. Widely used in web development, it seamlessly integrates with other frameworks and libraries, enabling the creation of robust applications.


Laravel is a powerful framework for PHP that enabed us to create a wide range of web applications. With its versatility, robustness, and strong community support, Laravel is ideal for building modern, scalable systems, from simple blogs to complex enterprise solutions.

The Solution

Our skilled team devised an innovative solution for the problem faced by the client. We developed a system that allowed them to maintain the history of patients and automate the process of prescription renewal and sick note services.

For EHR/EMR Integration System

To address the challenges faced by the client, we proposed an EHR/EMR integration system. The system was designed to maintain the history of patients, making it easier for doctors to provide proper treatment and care. The data from the software was automatically integrated with EMR and EHR systems, providing a seamless experience for doctors and patients.

For HL7 Protocol Implementation

HL7 is a standard protocol for transferring patient data between different healthcare systems. We implemented the HL7 protocol to ensure compatibility and interoperability between different systems. This allowed for seamless data exchange and improved the efficiency of the healthcare system.

Key Results

With the implementation of the EHR/EMR integration system, we helped the client create to boost the convenniennce for both, patients and doctors.

Benefits For The Patients

Patients benefit from easy access to their medical history and prescriptions, as well as the convenience of renewing prescriptions and obtaining sick notes without frequent clinic visits. This not only saves significant time and cost but also enables patients to receive care conveniently from their own trusted doctor.

Benefits For The Doctor

Implementing efficient systems and effective time management practices lead to improved productivity and streamlined operations. This, in turn, empowered the staff with the necessary tools and resources to foster a collaborative and patient-centered approach, further enhancing the overall quality of care provided.

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